Berkshire Dental

2375 Berkshire Pkwy

Clive, Iowa 50325

Ph. 515.987.7670

 

 

 

Insurance Policies

 

We are committed to providing you with the best possible care.  If you have dental insurance, we can help you receive your maximum allowable benefits.  In order to achieve these goals, we need your assistance and your understanding of our office procedures.

 

All services are billed to your account on the date performed.  With root canal, crown and other procedures requiring multiple visits, fees are billed in full on the date begun.  If prescription or laboratory products are ordered for you, i.e. crowns, bridges, dentures, etc., we require your portion paid in full before we place the order.

 

Fees incurred are considered payable on the day of service.  We will submit your insurance claim for consideration on your behalf as a courtesy service.  Payment of deductible and co-pay (your %) is due at each visit.  We do not file medical claims.  Statements are generated each month for any account with a balance, even if claims are outstanding.  Claims unpaid after forty (40) days will be automatically re-filed once.  Any claim unpaid for sixty (60) days is due in full from the patient.

 

Balances aged over forty-five (45) days from service date will incur interest charges of 1.5 % per month (18% annual).  We accept Cash, Check, MasterCard, Visa and Discover.  Payment plans are not offered.  If you need to make payments, please utilize your credit card.  If governing factors find us in a position of receiving payments, they must be a) a significant % of the balance; b) received on a consistent basis; and c) arrive in a timely manner.  Continued services will not be offered to delinquent account holders.

 

We will gladly discuss your proposed treatment and answer any questions relating to your insurance.  You must realize; however, that:

  • Your insurance is a contract between you, your employer and the insurance company.  We are not a party to that contract.  Information that the insurance company needs to resolve your claim will be provided to the best of our ability.  We do not accept an obligation to track plan limits and restrictions.  We do not accept responsibility to collect or negotiate settlement of insurance claims.  Treatment is recommended based on your oral health needs rather than insurance plan restrictions.

  • Our fees are considered to fall within the acceptable range by most insurance companies and therefore are covered to the maximum allowance determined by each carrier.  Should your insurance company disallow our fees, you will remain responsible for the full fee.

  • Not all services are a covered benefit in all contracts.  To best understand your available benefits, we encourage you to read the contract provided or call your insurance carrier or employer.  If you wish to learn how or if your services will be covered, we can file a predetermination of benefits claim.  Let us know if you wish this done before starting treatment.  Allow four to eight weeks of additional time for carrier to respond to our request for information.